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Delivery Guide


Save as set out below, the Company will use all reasonable endeavours to despatch Goods ordered before 6pm Monday to Friday or 5pm on Saturdays on the same day. Such deliveries are usually offered free of charge but may be subject to the handling charges referred to in condition 6 above. The Company reserves the right generally to change its policy on charges for delivery (including imposing charges on orders not yet placed and accepted by the Company) at any time and to pass on any fuel surcharges imposed on it. The Company reserves the right to levy a delivery and/or handling charge in the amount notified to the Customer prior to despatch for delivery of heavy or bulky items. For urgent deliveries the Company offers a special next day delivery service, the details and cost of which are referred to in condition 6 above. The Customer may request delivery or performance by instalments for up to 12 months from the date of order. The Company reserves the right to deliver or perform by instalments. Failure to meet a delivery or performance date where deliveries or performance are by instalment shall not prevent or restrict the Company from making further deliveries or rendering subsequent performance under the relevant Contract by instalment.Delivery will be made to the address specified by the Customer. The Company may use any method of delivery available to it. The Company will use reasonable endeavours to meet delivery and/or performance estimates but, except as set out in 8 below, in no circumstances shall it be liable to compensate the Customer for non-delivery, non-performance or late delivery or performance. Time for delivery and/or performance will not be of the essence.The Company reserves the right to delay despatch for a number of reasons, including to perform any necessary credit or anti-fraud checks or procedures or to ensure that payment has been received in cleared funds in full. Where despatch is delayed for such reasons the Company will use reasonable endeavours to inform the Customer.

Summary of Delivery Charges

Please note that a £30.00 re-delivery charge may be applied if our courier/delivery driver attempts to make a delivery to your address and no one is home. If delivery has to be re-arranged it must be done by contacting low cost appliances before 5.00pm on the day before expected delivery

All items and delivery times are subject to stock availability and delivery to a UK mainland address.


Missed Delivery?

Re-delivery (standard) £34.99 per item
Re-delivery (Americans/range cookers) £59.99 per item
Cancellation (standard) £79.99 per item
Cancellation (Americans/range cookers) £139.99 per item
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